.live-chat-page{display:grid;gap:18px}.chat-stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}.chat-stat{padding:16px;background:linear-gradient(145deg,var(--surface),color-mix(in srgb,var(--surface) 92%,var(--primary) 8%))}.chat-stat span{display:block;color:var(--text-muted);font-size:12px}.chat-stat strong{display:block;font-size:25px;margin-top:5px}.chat-layout{display:grid;grid-template-columns:320px minmax(0,1fr) 320px;min-height:650px;max-height:calc(100vh - 260px);overflow:hidden}.chat-list{border-right:1px solid var(--border);overflow:auto}.chat-list-head,.chat-thread-head,.visitor-panel{padding:16px}.chat-list-head{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--surface);z-index:2}.chat-list-head select{border:1px solid var(--border);border-radius:8px;padding:7px}.chat-conversation{display:block;width:100%;border:0;border-bottom:1px solid var(--border);background:transparent;text-align:left;padding:14px;cursor:pointer;color:inherit;position:relative}.chat-conversation:hover,.chat-conversation.active{background:var(--primary-soft)}.chat-conversation.active:before{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:var(--primary)}.chat-conversation-top{display:flex;justify-content:space-between;gap:8px}.chat-conversation p{margin:6px 0 0;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-unread{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:10px;background:#dc2626;color:#fff;font-size:11px;position:absolute;right:12px;bottom:11px}.chat-thread{display:flex;flex-direction:column;min-width:0}.chat-thread-head{border-bottom:1px solid var(--border);display:flex;justify-content:space-between;gap:12px;align-items:center}.chat-thread-actions{display:flex;align-items:center;gap:8px}.assigned-agent{padding:7px 10px;border-radius:999px;background:#ecfdf5;color:#047857;font-size:12px;font-weight:700}.realtime-status{font-size:11px;text-transform:capitalize}.realtime-status.connected{color:#16a34a}.realtime-status.connecting,.realtime-status.reconnecting{color:#d97706}.chat-messages{flex:1;padding:20px;overflow:auto;background:color-mix(in srgb,var(--surface) 95%,var(--primary) 5%)}.chat-message{max-width:75%;padding:10px 13px;border-radius:15px 15px 15px 4px;background:var(--surface);border:1px solid var(--border);margin:8px 0;box-shadow:0 2px 8px #0f172a0a}.chat-message.agent{margin-left:auto;background:var(--primary);color:#fff;border-color:var(--primary);border-radius:15px 15px 4px 15px}.chat-message small{display:block;font-weight:700;opacity:.72;margin-bottom:3px}.chat-message time{display:block;text-align:right;font-size:9px;opacity:.62;margin-top:4px}.chat-compose{display:flex;gap:10px;padding:14px;border-top:1px solid var(--border);background:var(--surface)}.chat-compose input{flex:1}.chat-compose button{width:44px;font-size:18px}.visitor-panel{border-left:1px solid var(--border);overflow:auto;background:color-mix(in srgb,var(--surface) 97%,var(--primary) 3%)}.visitor-panel h3{margin-top:0}.visitor-fact{padding:10px 0;border-bottom:1px solid var(--border);overflow-wrap:anywhere}.visitor-fact span{display:block;color:var(--text-muted);font-size:10px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;margin-bottom:3px}.visitor-fact strong{font-size:12px}.visitor-timeline{margin-top:16px}.visitor-event{padding:9px 0;border-bottom:1px solid var(--border);font-size:12px}.chat-empty{display:grid;place-items:center;text-align:center;color:var(--text-muted);padding:40px}.chat-install{padding:20px}.chat-install pre{white-space:pre-wrap;word-break:break-all;background:#111827;color:#e5e7eb;padding:14px;border-radius:10px}.chat-tabs{display:flex;gap:8px;flex-wrap:wrap}.chat-tabs button.active{background:var(--primary);color:#fff}.chat-report-bars{display:grid;gap:9px;margin-top:14px}.chat-report-bar{display:grid;grid-template-columns:160px 1fr 40px;gap:10px;align-items:center}.chat-report-bar i{display:block;height:9px;background:var(--primary);border-radius:8px}
.chat-notification-button{position:relative}.chat-notification-button span,.nav-chat-badge{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 4px;border-radius:10px;background:#dc2626;color:#fff;font-size:10px;font-weight:800}.chat-notification-button span{position:absolute;right:-5px;top:-5px}.nav-chat-badge{margin-left:auto}
.identity-install-guide,.identity-secret-card{margin-top:22px;padding:18px;border:1px solid var(--border);border-radius:14px;background:color-mix(in srgb,var(--surface) 95%,var(--primary) 5%)}.identity-install-guide h4,.identity-secret-card h4{margin:4px 0}.identity-secret-card{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px}.identity-secret-card>div:first-child{max-width:680px}.identity-secret-card pre,.identity-secret-warning{width:100%}.identity-secret-warning{padding:10px;border-radius:9px;background:#fff7ed;color:#9a3412;font-weight:700}
.analytics-studio{display:grid;gap:16px}.analytics-toolbar{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.analytics-toolbar h3{margin:4px 0}.analytics-toolbar p{margin:0;color:var(--text-muted)}.analytics-toolbar select{width:auto}.analytics-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.analytics-kpis>div{padding:15px}.analytics-kpis span{display:block;color:var(--text-muted);font-size:11px;text-transform:uppercase}.analytics-kpis strong{display:block;font-size:24px;margin-top:5px}.analytics-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.analytics-panel{padding:18px;min-width:0}.analytics-panel.wide{grid-column:1/-1}.analytics-panel h4{margin:0 0 15px}.analytics-trend{height:210px;display:flex;align-items:flex-end;gap:7px;border-bottom:1px solid var(--border);padding:15px 6px 25px}.analytics-trend>div{height:100%;flex:1;display:flex;align-items:flex-end;justify-content:center;gap:2px;position:relative}.analytics-trend i{width:55%;background:linear-gradient(#6366f1,#4338ca);border-radius:5px 5px 0 0}.analytics-trend b{width:20%;background:#22c55e;border-radius:4px 4px 0 0}.analytics-trend small{position:absolute;top:calc(100% + 6px);font-size:8px;color:var(--text-muted)}.analytics-row{display:grid;grid-template-columns:120px 1fr 35px;gap:9px;align-items:center;margin:10px 0}.analytics-row>i,.lead-score-list i{height:7px;background:var(--border);border-radius:8px;overflow:hidden}.analytics-row>i b,.lead-score-list i b{display:block;height:100%;background:linear-gradient(90deg,var(--primary),#8b5cf6)}.analytics-device{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--border)}.lead-score-list{display:grid;gap:9px}.lead-score-list>div{display:grid;grid-template-columns:auto minmax(0,1fr) 150px 32px;gap:10px;align-items:center}.lead-score-list>div>span:nth-child(2){display:grid;min-width:0}.lead-score-list small{color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.team-avatar{width:34px;height:34px;border-radius:11px;background:linear-gradient(135deg,var(--primary),#8b5cf6);color:#fff;display:grid;place-items:center;font-weight:800}.journey-row{display:flex;gap:5px;align-items:center;overflow:auto;padding:7px 0}.journey-row span{white-space:nowrap;padding:5px 7px;background:var(--primary-soft);border-radius:7px;font-size:10px}.journey-row span+span:before{content:"→";margin-right:7px;color:var(--text-muted)}
@media(max-width:900px){.analytics-kpis{grid-template-columns:repeat(2,1fr)}.analytics-grid{grid-template-columns:1fr}.analytics-panel.wide{grid-column:auto}.analytics-toolbar{display:block}.analytics-toolbar select{margin-top:12px}.lead-score-list>div{grid-template-columns:auto minmax(0,1fr) 80px 30px}}
@media(max-width:1100px){.chat-layout{grid-template-columns:280px 1fr}.visitor-panel{grid-column:1/-1;border-left:0;border-top:1px solid var(--border)}.chat-stats{grid-template-columns:repeat(3,1fr)}}@media(max-width:760px){.chat-stats{grid-template-columns:repeat(2,1fr)}.chat-layout{display:block}.chat-list{max-height:280px;border-right:0}.chat-thread{min-height:520px}.visitor-panel{display:none}}
.website-chat-window-dock{position:fixed;right:82px;bottom:20px;z-index:1175;display:flex;flex-direction:row-reverse;align-items:flex-end;gap:12px;max-width:calc(100vw - 110px);pointer-events:none}.website-visitor-window{width:340px;height:470px;border:1px solid #dbe2ea;border-radius:16px 16px 10px 10px;background:var(--surface);box-shadow:0 22px 70px #0f172a35;overflow:hidden;display:flex;flex-direction:column;pointer-events:auto}.website-visitor-window.minimized{height:62px}.website-visitor-window header{display:grid;grid-template-columns:auto minmax(0,1fr) 32px 32px;align-items:center;gap:8px;padding:11px 12px;background:linear-gradient(135deg,#111827,#312e81);color:#fff}.website-visitor-window header>div{display:grid;min-width:0}.website-visitor-window header small{opacity:.72;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.website-visitor-window header button{border:0;background:transparent;color:#fff;font-size:18px;cursor:pointer}.visitor-chat-avatar{width:38px;height:38px;border-radius:13px;display:grid;place-items:center;background:#fff;color:#4338ca;font-weight:900;position:relative}.visitor-chat-avatar i{position:absolute;right:-2px;bottom:-2px;width:10px;height:10px;border-radius:50%;background:#22c55e;border:2px solid #312e81}.visitor-window-context{display:flex;align-items:center;gap:7px;padding:8px 10px;border-bottom:1px solid var(--border);font-size:10px;background:color-mix(in srgb,var(--surface) 94%,var(--primary) 6%)}.visitor-window-context span{flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--text-muted)}.visitor-window-context button{border:1px solid var(--border);border-radius:8px;background:var(--surface);color:inherit;padding:5px 7px;font-size:10px;cursor:pointer}.visitor-window-messages{flex:1;overflow:auto;padding:13px;background:color-mix(in srgb,var(--surface) 96%,#6366f1 4%)}.visitor-window-message{width:max-content;max-width:82%;padding:8px 10px;margin:7px 0;border:1px solid var(--border);border-radius:13px 13px 13px 4px;background:var(--surface)}.visitor-window-message.mine{margin-left:auto;background:var(--primary);color:#fff;border-color:var(--primary);border-radius:13px 13px 4px 13px}.visitor-window-message time{display:block;text-align:right;font-size:9px;opacity:.6;margin-top:3px}.website-visitor-window form{display:flex;gap:7px;padding:10px;border-top:1px solid var(--border);background:var(--surface)}.website-visitor-window form input{flex:1;min-width:0;border:1px solid var(--border);border-radius:10px;padding:9px;background:var(--surface);color:inherit}.website-visitor-window form button{width:39px;border:0;border-radius:10px;background:var(--primary);color:#fff;cursor:pointer}.website-visitor-window form button:disabled{opacity:.45}
@media(max-width:900px){.website-chat-window-dock{left:12px;right:12px;bottom:74px;max-width:none}.website-visitor-window{display:none;width:100%;height:min(520px,calc(100vh - 120px))}.website-visitor-window:last-child{display:flex}}